These Terms of Service govern your access to bondtheory.site and your purchase and use of any digital product published by Bond Theory ("Bond Theory", "we", "us"). By using the site or buying a product, you accept these terms. If you do not accept them, do not use the site.
1. Who we are
Bond Theory is an independent digital publisher operating from Brazil and selling to customers internationally. All contact is handled by email at support@bondtheory.site. We do not operate a walk-in office or a telephone support line.
2. Eligibility
You must be at least 18 years old and legally able to enter into a contract to buy from us. By placing an order you confirm that this is the case and that the information you provide is accurate.
3. What we sell
We sell digital products only: written guides, video material and related downloadable files. No physical goods are shipped. Access is delivered electronically to the email address given at checkout, normally within minutes of a successful payment.
Product descriptions on our sales pages describe what is included. We may add to, improve or update a product after purchase; where we do, existing customers keep access to the updated version at no extra cost unless a page clearly says otherwise.
4. Orders and payment
- Prices are shown at checkout, in the currency indicated there, and may change at any time before you place an order.
- Payments are processed by third-party payment providers. Their terms apply to the payment itself, and your card details are handled by them, not by us.
- An order is accepted once payment is confirmed. We may decline or cancel an order where we suspect fraud, a payment failure, or a breach of these terms.
- Any optional additional offers presented after your first purchase are separate products with their own price, clearly stated before you buy them.
- Applicable taxes may be added at checkout depending on your location.
5. Licence to use our products
When you buy a product, we grant you a personal, non-exclusive, non-transferable licence to access and use it for your own private, non-commercial purposes. You keep that licence for as long as the product is available.
You may not:
- Copy, resell, sublicense, rent or distribute any part of our material.
- Share your access credentials or download links with other people.
- Upload our material to file-sharing sites, course platforms or public repositories.
- Reproduce our content in your own products, courses or paid communities.
- Remove copyright or ownership notices, or present our material as your own.
We may suspend access without refund where a licence is breached.
6. Intellectual property
All content on this website and in our products — text, video, graphics, layout, the Bond Theory name and logo — is owned by Bond Theory or used under licence, and is protected by copyright and trademark law. Nothing in these terms transfers ownership to you.
7. Acceptable use of the website
You agree not to use the site to distribute malware, attempt unauthorised access, scrape it at a scale that disrupts service, impersonate anyone, or do anything unlawful. We may restrict access where these rules are broken.
8. Educational purpose and no professional relationship
Everything we publish is for general education and information. It is not therapy, counselling, medical advice, psychological diagnosis, legal advice or financial advice, and using our material does not create a professional or clinical relationship of any kind. Full detail is in our Disclaimer, which forms part of these terms.
9. No guarantee of results
Relationships are shaped by two people and by circumstances we know nothing about. We make no promise about any specific outcome from reading or applying our material, and any example or testimonial we publish describes one person's experience rather than a typical or expected result.
10. Refunds
Our refund terms are set out in full on the Refund Policy page and form part of these terms.
11. Chargebacks
If something is wrong with your order, please write to us first — nearly everything is resolved the same day. Opening a chargeback without contacting us delays resolution for you and costs us a fixed fee regardless of the outcome. We reserve the right to contest chargebacks with evidence of delivery and access, and to withdraw access to purchased material where a chargeback is filed.
12. Third-party links and services
Our site and products may link to third-party websites, tools or services. We do not control them, do not endorse them by linking to them, and are not responsible for their content, terms or practices.
13. Availability
We aim to keep the site and your access available at all times, but we do not guarantee uninterrupted service. Maintenance, hosting incidents and events outside our control may cause temporary interruptions.
14. Limitation of liability
To the fullest extent permitted by law, Bond Theory is not liable for any indirect, incidental, special or consequential loss arising from your use of the site or our products, including lost profits, lost data or relationship outcomes. Where liability cannot be excluded, it is limited to the amount you paid us for the product giving rise to the claim.
Nothing in these terms limits any right you have under mandatory consumer protection law in your country of residence.
15. Indemnity
You agree to indemnify Bond Theory against claims, losses and reasonable legal costs arising from your breach of these terms or your misuse of our material.
16. Changes to these terms
We may revise these terms from time to time. The revised version applies from the date shown at the top of this page. Continuing to use the site after a change means you accept the updated terms. The terms in force on the date of your purchase govern that purchase.
17. Governing law
These terms are governed by the laws of the Federative Republic of Brazil, and any dispute will be subject to the courts of Brazil, without prejudice to mandatory consumer rights available to you where you live.
18. Contact
Questions about these terms: support@bondtheory.site.